Welcome to Joy Lim Charms and Crystals we provide services to you subject to the following conditions. If you visit or shop at Joy Lim Charms and Crystals, you accept these conditions. Please read them carefully.
Privacy
Please review our Privacy Notice, to understand our practices.
Copyright
All Web site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyright and its affiliates, or their content and technology providers. ALL RIGHTS RESERVED.
Permission is granted to electronically copy and to print in hard copy portions of this Web site for the sole purpose of placing an order or using this Web site as a shopping resource. Any other use of materials on this Web site--including reproduction for purposes other than those noted above, modification, distribution, or republication--without the prior written permission is strictly prohibited.
Copyright Complaints
We respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us.
Return Policy
Please review our Shop Policy, to understand our practices.
Replacement of Goods
Please review our Shop Policy, to understand our practices.
Import Duties
Import duties may be charged by your local customs office for your purchase. You may want to contact your local customs office to find out what the charge is (if any) and its policies. Any duties incurred shall be paid by you.
Cancellation Policy
A cancellation fee of 50% will be imposed. There will be no refunds on shipping charges. Orders can only be cancelled if they have not yet been shipped out. Kindly contact us to cancel your order.
Missing Orders
We do not accept claims for missing orders, 15 days after you placed your order. If you have not received your order within this period, please contact us immediately to check on the status of your order. Standard Shipments arrive in about 7-10 working days. We do not Guarantee any shipments made to
P O Box addresses. If you believe that delivery is severely overdue, please contact us and we will take appropriate action. (Please include the Order Number).
Damaged Goods
Please review our Shop Policy, to understand our practices.